ChirpStack consultants for upgrades, support & managed operations
On your infrastructure or ours. Engineers who run ChirpStack LoRaWAN® networks in production every day — available by the hour or on a monthly support plan.
ChirpStack is easy to install, harder to own.
Your ChirpStack has fallen behind
Still on v3, patches skipped, and the engineer who set it up has moved on. Upgrading feels risky, so nobody touches it.
Production network, nobody on call
Thousands of devices depend on your network server, but when it stalls at 2am there is no one who knows ChirpStack inside out.
Managed, but on your own servers
Compliance or customer contracts mean data must stay on your infrastructure — you just don't want to run it yourself.
End-to-end ChirpStack expertise.
From a single upgrade to running your whole network server, we take on as much or as little as you need.
Upgrades & v3 → v4 migrations
Planned, tested upgrades of ChirpStack, PostgreSQL, Redis and MQTT with a rollback path. Includes data migration from ChirpStack v3 to v4.
Health check & audit
A structured review of your deployment: versions, security, backups, performance and capacity — with a prioritised fix list.
Support & incident response
Direct access to engineers who run ChirpStack in production every day, for troubleshooting, outages and configuration questions.
Managed operations on your infra
We monitor, patch, back up and upgrade ChirpStack in your cloud account or data centre, so you keep the data and lose the workload.
HA architecture & scaling
Design and build highly available ChirpStack clusters, region configuration and capacity planning for growing device fleets.
Integrations & custom development
MQTT, HTTP and cloud integrations, codecs, gateway bridge setup and custom tooling built around the ChirpStack API.
Pay by the hour, or put us on call.
Every engagement starts with a free scoping call. Monthly plans are tailored to the size and criticality of your network.
Project / Hourly
For one-off upgrades, migrations, audits and integration work.
- Upgrades & v3 → v4 migrations
- Health checks & audits
- Architecture & integration work
- Fixed-price quotes for upgrade projects
Essential Support
A safety net for teams running ChirpStack themselves.
- Email support from ChirpStack engineers
- Scheduled patch upgrades
- Health monitoring & alerting
- Discounted hourly rate
Priority Support
For production networks that can't wait until Monday.
- 24/7 incident response
- Agreed response times
- Upgrades included
- Direct line to senior engineers
Fully Managed on Your Infra
We run ChirpStack for you, in your cloud or data centre.
- Monitoring, patching & backups
- Upgrades & capacity planning
- Up to 99.99% uptime SLA
- Your data never leaves your infrastructure
From first call to a healthy network.
Free scoping call
A 30-minute call to understand your setup, your goals and what's urgent.
Health check
We review your ChirpStack deployment and share clear findings and risks.
Plan & quote
A written plan with a fixed-price quote or the support plan that fits.
Delivery & ongoing support
We carry out the work, hand over documentation and stay on call if you need us.
Two ways to stop worrying about ChirpStack.
We operate it on your infrastructure
Ideal when data residency, customer contracts or existing investments mean ChirpStack must stay on your servers. You own the hardware and the data — we bring the expertise.
Talk to an EngineerMove to ChirpCloud managed hosting
Shared or dedicated ChirpStack instances with high availability, monitoring and upgrades included — no servers to look after at all. Compare managed vs self-hosted.
See Hosting PricingQuestions & Answers
Frequently asked questions about ChirpStack consulting and support.
1. Do you work on ChirpStack servers we host ourselves?
Yes. Most of our consulting work is on customer infrastructure — on-premise, AWS, Azure, Google Cloud or VPS. You keep ownership of the servers and the data.
2. Which ChirpStack versions do you support?
We support ChirpStack v4 and legacy v3 deployments, including the separate v3 network and application servers. We regularly migrate v3 networks to v4.
3. Can you upgrade v3 to v4 with minimal downtime?
Yes. We rehearse the migration on a copy of your data first, then schedule the cut-over in a maintenance window with a tested rollback plan.
4. How do you access our systems?
However your security policy requires — typically a VPN or bastion host with dedicated, least-privilege accounts that you can revoke at any time.
5. What happens outside business hours?
Priority Support and Fully Managed plans include 24/7 incident response. Hourly and Essential customers can book out-of-hours maintenance windows in advance.
6. Can we move to ChirpCloud hosting later?
Absolutely. Many customers start with consulting on their own infrastructure and later move to a shared or dedicated ChirpCloud instance. We handle the migration.
Tell us about your ChirpStack setup.
Whether it's an urgent upgrade or a long-term support plan, a ChirpStack engineer will get back to you within one business day.
We review your answers before we call
Free 30-minute scoping call
Written plan and quote — no obligation